Top 10 Drift Alternatives in 2024
In 2024, businesses are constantly seeking innovative ways to engage with their customers and drive conversions. Conversational marketing, which creates personalized, real-time interactions with website visitors, has gained significant traction. Drift, a leading platform in this space, has revolutionized how companies communicate with their prospects and customers.
Finding the right conversational marketing and customer engagement platform is crucial for your business in 2024. While Drift is a popular choice, several robust alternatives offer competitive features, better pricing, and seamless CRM integrations.
This article explores the top 10 Drift alternatives for 2024, providing a comprehensive overview to help you choose the best tool for your needs.
Top 10 Drift Alternatives in 2024
- 10 Best Drift Alternatives in 2024
- Chatling
- Botsonic
- Crisp
- Botsify
- Chatfuel
- Humanly
- Espressive
- MeBeBot
- Leena AI
- Intercom
- Wrapping Up!
- FAQs – Top 10 Drift Alternatives in 2024
10 Best Drift Alternatives in 2024
Here’s the list of some picked 10 Best Drift Alternatives in 2024 you must consider:
Chatling
Chatling
Chatling is an AI-powered chatbot designed to automate routine tasks. This best customer engagement platform educates itself through various sources to generate accurate results. Advanced analytics provide insights into user behavior for better understanding and improved customer interaction.
Key Features:
- Leverages AI to create custom chatbots
- Reduce support volume with customized AI chatbots
- 24/7 access to address inquiries
- Smooth workflows using intuitive APIs
- Automated responses to customers
|
Pros |
Cons |
|---|---|
|
It promotes easy and quick customization |
Candidates experience a lack of personal touch |
|
No need to become a coding expert to use Chatling |
Sometimes, conversations do not seem to be real |
|
Delivers real-time insights from customer conversations |
Pricing Plans:
- Free: $0
- Pro: $35/ month
- Ultimate: $99/ month
- For current pricing, please visit the official website.
Botsonic
Botsonic
Botsonic is a no-code AI-powered chatbot that suggests automated chat solutions for different tasks. For a seamless hiring process, Botsonic can create customized onboarding sequences. It responds to customer queries like humans.
Key Features:
- Chat GPT-4 powered
- Tailor the Chatbot to meet preferences
- Automatically train Botsonic
- Quick integration with different platforms
- Natural language processing
|
Pros |
Cons |
|---|---|
|
Provides easy and fast AI-driven solutions |
Although it is AI-driven, answering difficult questions is still a task |
|
The platform offers countless customization options |
Navigating Botsonic is not as easy as programmable chatbots |
|
Botsonic leverages GPT-4 to conduct accurate conversations |
Pricing Plans:
- Free: $0
- Starter: $49/month
- Business plan is customizable
- For current pricing, please visit the official website.
Crisp
Crisp
Crisp is a unified messaging platform designed to support customer support, marketing, and sales through multi-channel messaging. This platform integrates chat, email, and SMS, providing a cohesive solution for managing customer interactions and enhancing customer satisfaction.
Features:
- Multi-channel messaging (chat, email, SMS)
- Automated chatbots
- Knowledge base and help desk
- Integration with various third-party tools
|
Pros |
Cons |
|---|---|
|
Unified platform for chat, email, SMS enhances communication efficiency. |
Feature-rich platform with extensive capabilities requires significant training investment. |
|
Advanced chatbots automate responses, reduce response times, improve satisfaction. |
Limited third-party integrations might hinder creating a seamless workflow. |
Pricing
- Free Plan: $0/month
- Pro Plan: $25/month per workspace
- Unlimited Plan: $95/month per workspace.
- For current pricing, please visit the official website.
Botsify
Botsify
Botsify is an AI chatbot platform that enables users to capture leads and automate customer service without any coding knowledge. Its smooth integration with messaging platforms like Facebook and WhatsApp makes it a unique customer engagement tool.
Key Features:
- Botsify often provides an easy-to-use interface
- Automated workflows
- Fully managed Chatbot
- Integration with messaging platforms and third-party applications
- Supports 100+ languages
|
Pros |
Cons |
|---|---|
|
Packed with features that improve marketing efforts and customer service |
The pricing structure cannot be aligned with small businesses |
|
No need to have in-depth coding knowledge |
Does not promote e-commerce integrations |
|
Botsify’s chatbots provide round-the-clock customer support |
Pricing Plans:
- $49.00 per month (Personal)
- $149.00 per month (Professional)
- Custom pricing for Enterprises
- For current pricing, please visit the official website.
Chatfuel
Chatfuel
Chatfuel is a leading chatbot marketing tool designed for meta products such as WhatsApp, Facebook, and Instagram. It helps businesses scale their operations by automating tasks and providing multi-channel support.
Key Features:
- Built for meta
- Candidate management
- Customizable templates
- Promotes multi-channel support
- Smooth integration between tools
|
Pros |
Cons |
|---|---|
|
It can be used by beginners or businesses looking to improve their tasks |
The free version does not have multiple features |
|
Comes with a user-friendly interface |
It has limited customization |
|
Seamless integration with messaging platforms |
Pricing Plans:
- $7.17 per month for Facebook and Instagram (Business)
- 14.61 per month for WhatsApp (Business)
- $300 per month for Facebook, Instagram, and WhatsApp (Enterprise)
- For current pricing, please visit the official website.
Humanly
Humanly
Humanly serves as an AI co-pilot for recruiters, handling scheduling, follow-up tasks, and note-taking. Known for its AI interview assistance, Humanly integrates with tools like Zoom and GMeet to streamline the hiring process and improve candidate engagement.
Key Features:
- Screening and scheduling
- Candidate engagement
- AI interview assistance
- Meet hiring goals
- Track hiring bias at the scale
|
Pros |
Cons |
|---|---|
|
It can be used by candidates and recruiters |
Some technical difficulties or lags arise |
|
Conducts in-depth screening and scheduling |
This tool is not quick |
|
Help organizations meet their hiring goals |
Pricing: Contact sales for a quote.
For current pricing, please visit the official website.
Espressive
Espressive’s
Espressive offers an AI-based virtual employee assistant designed to improve employee productivity by addressing queries and guiding workflows. This tool is popular for HR and Onboarding solutions, providing a comprehensive employee support system.
Key Features:
- Conversational AI
- Omnichannel
- smart ticketing
- seamless integration with enterprise systems
- Multi-language support
|
Pros |
Cons |
|---|---|
|
It can automatically handle user’s queries |
It has limited integrations |
|
It’s reporting is quick and insightful |
Sometimes, the system tends to lag |
|
It is a cost-effective solution |
Pricing: Contact sales for a quote.
For current pricing, please visit the official website.
MeBeBot
MeBeBot
MeBeBot is an AI chatbot that enhances employee productivity by managing tasks and providing instant answers. It serves as a digital front door for businesses, offering personalized support and streamlining internal communications.
Key Features:
- Quick and instant answers
- Handle different inquiries
- Easy to install and integrate
- Omnichannel support
- Provide personalized support
|
Pros |
Cons |
|---|---|
|
It comes with a pulse survey to understand all feedback |
Supports limited customization options |
|
It sends reminders and alerts |
Does not offer relevant information sometimes |
|
Able to manage different communications in one place |
Pricing: It offers custom pricing.
For current pricing, please visit the official website.
Leena AI
Leena AI
Leena AI is an intelligent virtual assistant that helps manage employee queries efficiently through machine learning algorithms and natural language processing. It offers robust solutions for HR automation and real-time conversations.
Key Features:
- Employee onboarding automation
- HR policy compliance
- Survey and feedback management
- Real-time conversations
- Omni Channels
|
Pros |
Cons |
|---|---|
|
It promotes data security and complete privacy |
Accidently closes the chatbot window |
|
Easily access and update employee data |
Customer care service is not up to the mark |
|
Excellent customization options are available |
Pricing: It offers custom pricing
For current pricing, please visit the official website.
Intercom
Intercom
Intercom is a widely recognized AI chatbot platform that enhances customer service through AI-driven solutions. It offers instant answers, support, and insights, promoting customized AI interactions for businesses.
Key Features:
- Different templates available
- Shared inbox to handle conversations
- Offer workflows and customer data
- Easy to set up
- Natural conversations
|
Pros |
Cons |
|---|---|
|
Comes with a user-friendly interface |
Expensive for small firms |
|
Promotes employee segmentation |
Slow customer care service |
|
Gives flexibility to automate customer interactions |
Pricing Plans:
- $39 per month (Essential)
- $99 per month (Advanced)
- $139 per month (Expert)
- For current pricing, please visit the official website.
Wrapping Up!
Choosing the right customer engagement and conversational marketing tool is essential for providing excellent customer service and driving business growth. The top 10 Drift alternatives listed above offer a range of features, including AI-driven customer service, CRM integration, and real-time customer interaction, to meet different business needs. By evaluating each option based on your specific requirements, you can find the best solution to enhance your customer interactions and support in 2024.
FAQs – Top 10 Drift Alternatives in 2024
Why should I consider alternatives to Drift?
Alternatives to Drift may offer better pricing, specific features tailored to your business needs, or more seamless integrations with your existing tools.
Can these tools integrate with my existing CRM?
Yes, many of these tools offer integrations with popular CRMs, allowing you to streamline your customer support and engagement processes.
Do these alternatives offer free trials?
Most of the listed alternatives offer free trials or demo versions, allowing you to test their features and suitability for your business before committing.