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Zendesk

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Slack users can handle customer support requests and communicate easily with one other right within the Slack workplace thanks to the Zendesk connection.

Features

  • Stay within Slack and instantly receive and reply to Zendesk support tickets.
  • Make new tickets and designate them for team members without having to log into the Zendesk site.
  • To ensure prompt replies to client inquiries, receive notifications for updates and modifications to your tickets.

Pros

  • Communications with customer service were streamlined, which sped up response times.
  • Simplified context change by providing easy access to the Zendesk ticketing platform within Slack.

Cons

  • Especially for complicated ticket management duties, less capabilities in comparison to utilizing Zendesk’s native UI.
  • The sharing of private support ticket information in Slack conversations raises possible privacy issues.

Pricing 

  • Service Basic plan starting at US $19.
  • Zendesk cell plans starting at US $55.

Link: https://www.zendesk.com/in/slack/#

10 Best Slack Integrations to Enhance Your Team’s Productivity

Optimizing team productivity is crucial in today’s hectic work environment. Effective cooperation requires the smooth integration of tools into communication systems such as Slack. Here are eleven excellent Slack connectors designed to boost team output. These interfaces make workflow management easier and range from easy document collaboration with Google Drive to efficient project management with Trello and Asana.

Developers are kept up to speed with real-time changes from GitHub and Jira, and the inclusion of Zoom streamlines remote meetings. These connections transform productivity in contemporary work contexts with features like Donut encouraging team bonding and Slack bot reminders.

10 Best Slack Integrations to Enhance Your Team’s Productivity

  • 1. Asana
  • 2. Google Drive
  • 3. Trello
  • 4. Zoom
  • 5. GitHub
  • 6. Zendesk
  • 7. Dropbox
  • 8. Salesforce
  • 9. Slack Scheduler
  • 10. Hugo
  • Conclusion
  • FAQs – 10 Best Slack Integrations to Enhance Your Team’s Productivity

Similar Reads

1. Asana

...

2. Google Drive

Task creation, delegation, and tracking are all made easy with the help of the Asana plugin for Slack, which improves teamwork and output....

3. Trello

The smooth sharing and collaboration of files on Google Drive right within Slack improves teamwork productivity and efficiency....

4. Zoom

Project management and communication are made easier with the help of the Trello integration for Slack, which easily links your boards on Trello and Slack channels....

5. GitHub

With Zoom connection for Slack, users are able to start or attend Zoom meetings from within Slack, get updates and reminders for upcoming meetings, and exchange meeting transcripts and recordings immediately....

6. Zendesk

Slack and GitHub activities may be easily combined to improve development teams’ communication and cooperation....

7. Dropbox

Slack users can handle customer support requests and communicate easily with one other right within the Slack workplace thanks to the Zendesk connection....

8. Salesforce

Team efficiency and interaction are improved by the Dropbox integration for Slack, which allows for easy collaboration on Dropbox files within Slack conversations....

9. Slack Scheduler

The Slack connection with Salesforce facilitates quick access to Salesforce information within Slack groups and messages, enabling sales teams to collaborate and communicate with each other and with greater ease....

10. Hugo

Slack Scheduler helps organizations efficiently manage communication across time zones and makes sure essential messages are sent at the appropriate time by enabling users to plan messages for later delivery, establish reminders, and automate repeating messages inside Slack....

Conclusion

Hugo is a platform for taking meeting notes that works well with Slack, enabling teams to record, communicate, and act upon meeting insights more successfully....

FAQs – 10 Best Slack Integrations to Enhance Your Team’s Productivity

By automating project management, improving collaboration, and streamlining communication, incorporating these ten Slack extensions may completely transform your team’s productivity. Asana’s smooth task tracking and Dropbox’s real-time file sharing are just two examples of how each connection delivers special functionality catered to the various demands of teams....

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5. GitHub

7. Dropbox