Cancellation Eligibility
- You can cancel your train tickets online on Paytm up to the chart preparation time of the train.
- If the chart is prepared, and your train gets late by more than 3 hours, you’ll need to file a TDR (Ticket Deposit Receipt) for cancellation.
- Online cancellations are generally unavailable during the IRCTC maintenance window between 11:45 PM and 12:20 AM daily.
How to Cancel Train Tickets in Paytm?
Traveling by train in India is a convenient and affordable option for many. However, unforeseen circumstances can sometimes lead to the need of cancelling your ticket. Thankfully, Paytm, a popular digital payment platform, allows for easy cancellation of train bookings, adhering to the guidelines set by Indian Railways/IRCTC.
Important Note: Modifying bookings (passenger details, train, date) is not allowed on Paytm. You’ll need to cancel and rebook if necessary.