Disadvantages of Agile CRM
While there are more positives than negatives while using the agile CRM, let us take a look into the disadvantages of the agile CRM as well:
- Complexity: It can have potential information overload that can create complexity and user confusion.
- Time-Consuming: Initial implementation challenges usually arises which requires a lot of time and resources.
- Need for changes: The need for continuous updates as well as changes can potentially disrupt the established workflow of the project.
- Dependance on technology: As the agile CRM in highly dependent on the technology, makes it a risk during a system outage and various other disruptions.
What is an Agile CRM?
The CRM software helps you to present the database of your customer and helps you to build a present as well as to organize the database whenever required. CRM software is meant to be used for client management that helps in the maintenance of the user base or customer base of any business. In this article, we’ll learn about the concepts of Agile CRM.