Features of Mobile Device Management (MDM)
- Device troubleshooting: As you can expect, troubleshooting a device may sometimes be necessary. Device troubleshooting may be time-consuming and often involves your team physically inspecting the device.
- Over-the-air (OTA) distribution: A device must be able to receive configuration, provision, or management updates wirelessly via over-the-air (OTA) distribution for an MDM system to do so.
- Content management: Content management to control and secure company information, including mobile sales-type material.
- Remote wiping: You lose control over company data saved on your mobile device in the case of a serious security breach or device loss.
- Access control: Access control is a key component of mobile device security. Your company must make sure that just those workers are accessing the corporate data since they will be using their mobile devices to do that activity.
- Self-service tool: Self-service tools that let customers fix typical IT problems on their own, such as security upgrades, without submitting a service desk complaint.
- App management: App management, which includes using a corporate app store or distributing, upgrading, and uninstalling undesired programs.
What is Mobile Device Management (MDM)?
Mobile device management is a kind of security software that enables businesses to ensure compliance to control, monitor, and secure employee-owned devices with company guidelines.
Enterprise file sync and sharing, identity and access management, and mobile application management (MAM) technologies are some of these systems. While optimizing mobile device security and functionality, MDM aims to secure the corporate network inside the organization.