Forces of Change

What is Management of Change?

Management of Change (MOC) can be defined as a structured approach used by organisations to plan, implement, and control changes within their systems, processes, technologies, or organisational structures. The goal of Management of Change is to ensure that changes are carried out efficiently, effectively, and with minimal disruption to the organisation’s operations and its people. Management of change is also known as Change Management. MOC is particularly important in industries where safety, compliance, and risk management are critical, such as manufacturing, healthcare, and energy. It helps organisations ensure that changes do not lead to accidents, compliance violations, or disruptions in operations....

Forces of Change

Forces of change refer to the various stimuli that result in an alteration in the existing work environment within organisations. In other words, these stimuli are the active drivers of change in any policies and strategies in the organisation. Managers should constantly monitor these forces to be able to adapt to the situation. Forces of Change can be classified as External Factors and Internal Factors....

I. External Factors

1. Technology: The world of technology is ever-evolving. Not only is it constantly evolving, but also happening at a very rapid pace. Artificial intelligence, computerisation, etc., have altered the nature of jobs. One such example is Chat-GPT. It not only facilitates the automation of thousands of tasks but also ensures that the quality of the work is not compromised. All such innovations have transformed the way businesses function. They have given rise to the practices of outsourcing, telecommuting, etc. As a result, employees need to be upskilled constantly to evolve to technological changes....

II. Internal Factors

1. Changes in Managerial Personnel: The managers working in an organisation may resign, get fired, or be transferred to another department. The ones who replace them might have their own set of values and style of working. As a result, they might challenge the existing policies and procedures and try to alter them as per their expertise. Organisations should keep an eye out for such changes as well....