Sprinklr

Sprinklr is a marketing platform that helps you manage your social media presence across different platforms. You can create and publish content to monitor hashtags and perform trend predictions to make intelligent decisions.

Features

• It contains a social listening tool to track real-time insights from customers.
• Dedicated chat and phone call options are available to get help
• Translate real-time customer data into insights to use across organizations.
• AI-powered features will detect anomalies in online activities.

Pros

• It is easy to identify trends, topics, and influencers relevant to customers to drive the right business decisions.
• Offer query building and entity filters to check historical messages.

Cons

• It does not offer competitor analysis, which is problematic for some users.
• Do not support tagging posts for social media content.

Pricing

• Free trial
• Advanced – $249/month.
• Enterprise – request a quote.

Link – https://www.sprinklr.com/

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