STEP 3: Managing Incident Response
Assigning Tasks: In an incident record section, set up additional tasks according to the roles of the response team or teams that will facilitate incident resolution.
Start the incident: Go to incident Manager lists and select your incident created. Click on start incident, to start the incident.
Tracking Incident Status: Monitor the progress of the situation, track response activities as they are being implemented, and manage teams responsible for operational activities. Have a look at the events chronogram in order to find out any (comments, updates, and actions) made by members.
What is AWS Incident Manager?
In an increasingly fast-changing web world, cloud services’ continuity, dependability, and security are among the elements that organizations should possess. AWS (Amazon Web Services), the major cloud service provider, based on its advanced bucket of tools and services helps to overcome these problems. Among them, the AWS Incident Manager positions itself as a key player in improving event management effectiveness. This post is going to walk you through what AWS Incident Manager is all about, including its importance, implementation strategies, and answering popular questions in the process.