Tawk.to

What is Live Chat Software?

Live chat software links businesses and their customers in real-time ditching the old customer support way. These tools use text messaging to connect both parties. This makes it easier and faster for customers to resolve their queries without having to wait in long queues....

10 Free Live Chat Software and Services in 2024

Let’s go through the list of top 10 free live chat app alternatives for your website. Also, make sure to check for the annual payment plans, we have included the monthly payments but you get an additional 20 to 30% off if you opt for annual payments....

Tawk.to

Tawk offers all the necessary features at no extra cost. It is considered best for real-time customer monitoring that operates with small JavaScript snippets on the website. This also makes sure that the website is not resource-heavy and doesn’t affect the load times. Adidas, Chevrolet, and Domino’s are a few among the 5+ million users of Tawk chat software....

Hubspot Free Live Chat

Hubspot’s free live chat app has an edge over the competitors owing to its integration with Hubspot CRM. This enables auto logging of customer chat within their respective profiles. Using this database the team can analyze the recurring issues and resolve them to save bandwidth in the future. This makes Hubspot the “best live chat for website” on this list....

Tidio

Tidio can be a great alternative to other live chat apps with the synergy benefits of combining live chat with chatbot and AI. The faster setup times and a free chatbot help your business to slash the average response time. To add to that speed, Tidio also integrates smart ready-to-send replies making it a smarter online chat platform....

Glassix

Glassix’s live chat is one of the most popular live chat apps for small businesses and startups looking to elevate their customer experience and support. You can easily integrate the feature with any 3rd party tools and CRM, and easily customize it to fit your business and brand. The best part is that you can configure various live chat widgets to match your brand identity and colors andcustomize each widget with its own set of unique welcome messages, channel selection, and behaviors....

Respond.io

Respond.io integrates all of your business pages across different platforms, be it Twitter, Facebook, or WhatsApp. With Respond.io on your side, you can receive messages via any of these integrated channels. With the capabilities of a shared inbox, it makes team collaboration and responses to customers quick and efficient. It is the best live chat for websites of startups and freelancers....

Zendesk

Zendesk has earned its name in the customer support landscape. It caters to a wide range of business needs with a diverse range of prices. It offers live chat software support as part of the comprehensive plan and also as a standalone chat software service. While the comprehensive service plans cost you more, the utility business services from it make up for the extra charges....

Intercom

Intercom is a sales and marketing company but its chat software stands out in terms of its functionality. Its built-in bots and live chat capabilities boost up the whole lead generation process. Intercom helps in targeted reachouts and its feature-rich live chat app helps businesses scale up without needing to add extra staff....

JivoChat

If you are looking to integrate the best live chat for websites, JivoChat is a great option. It is one of the very few omnichannel live chat apps available out there. It specializes in small to medium size businesses. Easy integration with social media channels like Instagram and Facebook and a single inbox for calls, chats emails make it a blessing in disguise for those smaller businesses....

Olark

Olark offers robust chat software that engages customers, provides support, and gathers feedback all at once. Olark wins over trust by offering customer case studies, where one of its users saw a 174% rise in conversion rates. Building this sense of trust, Olark doesn’t fail to amuse users with the myriad of features it offers....

1ProProfs Chat

ProProfs is the go-to option for businesses looking forward to having great live chat software and managing team performance. Detailed reports help owners evaluate operator metrics like average response time and chat ratings. With this data, businesses can target, rectify, and improve customer experience on their website. ProProfs offers an online chat platform with support of 70+ languages which can be very helpful to convert traffic coming in from diverse geographies....

Best Free LiveChat Software & Services

We looked at the top 10 alternatives for the best live chat for websites, JivoChat can be a great live chat software alternative for small enterprises and startups. Whereas corporates and retail businesses can go with Hubspot is the go-to choice for corporate and retail businesses with its seamless integration with the Hubspot CRM software....

Conclusion

To create a great customer experience, it is a must for a business to embed live chat software in its website. In this blog, you got to know about the best online chat platforms....

Frequently Asked Questions

What is the best free live chat?...