What is BugHerd?
BugHerd was released in 2010 by SplitRock Studios. BugHerd provides the easiest ways to monitor issues, gather feedback from users, and also manage the feedback on webpages. Developers can fix feedback on certain elements on a web page to detect problems precisely and accurately.
- It saves information such as browser, CSS selector data, operating system, and even a screenshot to help us quickly recreate and fix errors.
- It saves all of the data you’ll need to reproduce and rapidly fix any error, such as issues with your web browser or operating system.
- It is one of the most user-friendly tools for tracking problems and also for managing website feedback.
- Bugs and feedback should be pinned to elements on a website, and technicalities related to the website must be noted to help fix issues.
Pros of BugHerd
- User-friendly: It is a bug tracker made for people from both technical and non-technical backgrounds.
- It is good for small businesses and where can be used for the execution of simpler tasks.
- Easy to Integrate: It has a much easier setup. It integrates with the website by adding a chrome extension.
- Easy to Use: It has a shallow learning curve.
- Records and Saves Information: It records and saves information, thus making it easier for developers to solve problems.
Cons of BugHerd
- Faulty Functionality: Fewer times users were not able to capture screenshots of websites.
- Fewer Features: It has comparatively lesser features.
- Support web-based Platforms: It can support web-based platforms only.
- Needs UI Upgrade: The interface of BugHerd can be upgraded.
- Missing Features: It does not support voice recording or brief screen recording to lock down feedback.
- Tricky to onboard new users: It is difficult to onboard new users and get them through the steps of installing the extension and creating a new account.
Difference Between JIRA and BugHerd
JIRA and BugHerd are well-known programs for project management and problem tracking in software development. They have different features and functionalities yet accomplish comparable tasks. Teams hoping to increase productivity and enhance teamwork must be aware of the distinctions between BugHerd and JIRA. Although the goals of both platforms are the same, to increase efficiency and make bug tracking easier, they differ in certain ways and can meet different needs and interests.