What is Deliverable in Project Management?

Project deliverables are the results of tasks or activities within a project. They’re what you create or produce to meet the project’s goals. These can be tangible things like reports, products, or prototypes, or intangible items like plans or strategies in Project Management. For instance, in a construction project, the deliverables could be a finished building, blueprints, or safety protocols. In a software project, they might include the actual software, user manuals, or testing reports. Deliverables differ from milestones, which mark significant points in the project timeline. Think of deliverables as the building blocks that, when completed, make up the final project outcome.

Table of Content

  • What is a deliverable in project management?
  • Examples of project deliverables:
  • Project Deliverables vs. Project Milestones
  • How to Identify Project Deliverables:
  • What Project Documents Help:
  • What Your Project Deliverables Are?
  • Project vs. Product Deliverables:
  • How to Present Project Deliverables:
  • How to Present Project Deliverables to Stakeholders:
  • Conclusion: Deliverable in Project Management
  • FAQs: Deliverable in Project Management

What is a deliverable in project management?

In project management, a deliverable is something tangible or intangible that’s produced as a result of completing specific project tasks. Here’s a breakdown to help you understand:

  1. Tangible and Intangible Outcomes: Deliverables can be physical items, like a finished product or a report, but they can also be intangible, like a plan or strategy. For example, in a construction project, the building itself is a tangible deliverable, while the project plan outlining the construction process is an intangible one.
  2. End Results of Project Work: Deliverables represent the results or outputs of the work carried out during a project. They’re the things that need to be completed to achieve the project’s objectives. If you’re working on a marketing campaign, for instance, the deliverables might include a marketing strategy document, advertising materials, and a campaign performance report.
  3. Meeting Stakeholder Needs: Deliverables are created to meet the needs and expectations of project stakeholders. These stakeholders could be anyone with an interest or investment in the project, including clients, customers, sponsors, or team members. Deliverables are what these stakeholders ultimately receive or benefit from at the end of the project.
  4. Identified in Project Planning: Deliverables are identified during the project planning phase. This involves breaking down the project’s scope into smaller, manageable components using techniques like the Work Breakdown Structure (WBS). Each component becomes a deliverable that needs to be completed within the project timeline.
  5. Progress Measurement and Quality Assurance: Deliverables serve as measurable milestones for tracking progress and ensuring quality throughout the project. They help project managers and teams monitor whether the project is on track and meeting its objectives. By completing deliverables according to agreed-upon specifications and standards, teams can maintain quality and satisfy stakeholder requirements.

Deliverables in project management are the tangible or intangible outcomes produced as a result of project work. They represent the completion of specific tasks and are essential for achieving project objectives and satisfying stakeholder needs. Deliverables are identified during project planning, serve as measurable milestones for tracking progress, and contribute to maintaining quality throughout the project lifecycle.

Examples of Project Deliverables:

In project management, a deliverable refers to any tangible or intangible item that is produced or provided as a result of completing specific project tasks or activities. Deliverables are essential components of a project as they represent the outcomes or results that contribute to achieving the project’s objectives. Here’s a breakdown of what a deliverable is and some examples:

1. Tangible Deliverables: These are physical items or products that are produced during the project. Examples of tangible deliverables include:

  • Construction Projects: In a construction project, the deliverables could be physical structures such as buildings, bridges, roads, or other infrastructure elements.
  • Manufacturing Projects: For manufacturing projects, the deliverables might include finished goods, prototypes, equipment, or machinery.
  • Marketing Campaigns: In a marketing campaign project, tangible deliverables could be promotional materials like brochures, posters, or merchandise.

2. Document Deliverables: These are written or electronic materials that are created as part of the project. Examples of document deliverables include:

  • Project Plans: Detailed plans outlining project objectives, scope, schedules, resource allocations, and risk management strategies.
  • Reports and Analysis: Deliverables may also include various reports such as progress reports, financial reports, market analysis, or feasibility studies.
  • Specifications and Requirements Documents: Documents specifying the requirements, functionalities, and design specifications of a product or system being developed.

3. Software or Digital Deliverables: These are intangible items such as software applications, digital assets, or online platforms. Examples of software deliverables include:

  • Software Applications: Deliverables in software development projects could be fully functional software applications tailored to meet specific user needs or business requirements.
  • Website Development: For website development projects, the deliverables might include the design, development, and deployment of a website with specific features and functionalities.
  • Mobile Applications: Deliverables could also include the development of mobile applications for various platforms, along with user interfaces and backend systems.

Project deliverables encompass a wide range of items, including tangible products, documents, and digital assets, that are produced or provided as a result of project activities. Identifying and defining these deliverables is crucial for planning, executing, and evaluating project success. They serve as measurable outcomes that help ensure the project meets its objectives and satisfies stakeholder requirements.

Project Deliverables vs. Project Milestones

Aspect

Project Deliverables

Project Milestones

Definition

Tangible or intangible items produced as a result of project activities.

Significant points or events in the project timeline marking progress or completion of key phases.

Nature

Concrete outcomes or results.

Points in time or achievements.

Purpose

Represents the end products or outcomes of project work.

Marks progress and completion of important project phases.

Examples

Completed reports or documents, Software applications, Physical products (e.g., buildings, machinery), Services (e.g., training sessions)

Project kickoff, Completion of project phases, Key approvals or sign-offs , Delivery of major project components

Measurement

Tangible and measurable.

Time-based or qualitative.

How to Identify Project Deliverables:

Identifying project deliverables using a Work Breakdown Structure (WBS) is a structured approach that helps break down the project scope into manageable components. Here’s how to do it effectively:

  1. Define the Project Scope: Before creating the WBS, it’s essential to have a clear understanding of the project’s objectives and scope. This involves identifying the specific outcomes or results that the project aims to achieve. This clarity ensures that the WBS focuses on relevant deliverables.
  2. Create the WBS: The WBS is a hierarchical decomposition of the project work into smaller, more manageable tasks or activities. Begin by identifying the major phases or components of the project. Then, break down each phase into smaller sub-phases or work packages until you reach a level where tasks are easily manageable and clearly defined.
  3. Identify Deliverables at Each Level: As you create the WBS, identify the deliverables associated with each level of the hierarchy. At the top level, you’ll have major project deliverables corresponding to the main phases or components. As you break down each phase into smaller tasks or work packages, identify the specific deliverables associated with those tasks.
  4. Use a Deliverable-Oriented Approach: When identifying deliverables within the WBS, focus on outcomes rather than activities. Ask yourself what tangible or intangible items need to be produced or provided to meet the project objectives. This approach ensures that the WBS reflects the true deliverables of the project, guiding the subsequent planning and execution phases.

For example: in a website development project, the top-level deliverables might include phases like “Design,” “Development,” and “Testing.” Breaking down the “Design” phase further could lead to sub-phases like “Wireframing,” “UI Design,” and “Prototype Creation,” each with its specific deliverables such as wireframe documents, design mockups, and prototype models.

By following these steps, project managers can effectively identify project deliverables using a Work Breakdown Structure. This approach provides a systematic framework for understanding the project scope and ensures that all necessary deliverables are accounted for in the project plan.

What Project Documents Help:

Several project documents play crucial roles in helping manage and execute projects effectively. These documents serve various purposes throughout the project lifecycle, facilitating communication, documentation, and decision-making. Here are some key project documents and their roles:

  1. Project Charter: This document serves as the foundation for the project, outlining its objectives, scope, stakeholders, and overall approach. It helps provide clarity and alignment among team members and stakeholders regarding the project’s purpose and goals. The project charter also establishes authority and sets expectations for project management and execution.
  2. Project Plan: The project plan details how the project will be executed, monitored, and controlled. It includes key information such as project scope, schedule, resources, budget, risks, and quality criteria. The project plan acts as a roadmap, guiding the project team throughout the project lifecycle and ensuring that everyone is aware of their roles, responsibilities, and timelines.
  3. Requirements Documentation: Requirements documentation specifies the needs, expectations, and constraints of the project stakeholders. It includes functional and non-functional requirements that the project deliverables must meet to satisfy stakeholder needs. Requirements documentation helps ensure that the project team understands what needs to be delivered and provides a basis for planning, design, and development activities.

What Your Project Deliverables Are?

Your project deliverables are the tangible or intangible outcomes produced as a result of completing specific tasks within your project. These are the things that you’ll ultimately provide or produce to meet the project’s objectives. They can be documents, reports, software, prototypes, products, services, or any other measurable result that contributes to the project’s success. Identifying your project deliverables is essential for understanding what needs to be accomplished and ensuring that you stay on track towards achieving your project goals. By clearly defining and documenting your deliverables, you provide clarity to your team and stakeholders about what is expected and when it’s expected to be delivered. This helps everyone involved in the project understand their roles and responsibilities and ensures that the project progresses smoothly towards completion.

Project vs. Product Deliverables:

Aspect

Project Deliverables

Product Deliverables

Definition

Outcomes of project work that contribute to project goals.

Final outputs or results of the project.

Nature

Interim results or components produced during project execution.

Final end products or outcomes.

Purpose

Helps achieve project objectives and satisfy stakeholder requirements.

Represents the intended result of the project work.

Examples

Reports , Software prototypes , Design documents

Finished goods , Completed software applications

Measurement

Progress towards project completion.

Quality, usability, functionality of the end product.

How to Present Project Deliverables:

Presenting project deliverables effectively is crucial for ensuring that stakeholders understand the outcomes of the project and are satisfied with the results. Here’s how to do it:

  1. Understand Your Audience: Before presenting project deliverables, it’s essential to know who your audience is. Tailor your presentation to the needs, preferences, and level of understanding of your stakeholders. Executives may want a high-level overview, while technical teams may require more detailed information.
  2. Provide Context: Start by providing context for the deliverables. Explain the objectives of the project, the scope of work, and any challenges or constraints faced during the project execution. This helps stakeholders understand the significance of the deliverables and how they contribute to achieving project goals.
  3. Highlight Key Deliverables: Focus on showcasing the most significant or impactful deliverables. Highlight the outcomes that align most closely with stakeholder expectations and project objectives. Use visuals such as charts, graphs, or images to make the deliverables more engaging and understandable.
  4. Demonstrate Value: Clearly articulate the value of the deliverables to stakeholders. Explain how they meet stakeholder needs, address project requirements, and contribute to the overall success of the project. Use real-world examples or case studies to illustrate the impact of the deliverables on stakeholders’ businesses or objectives.
  5. Invite Feedback and Discussion: Encourage stakeholders to provide feedback and ask questions about the deliverables. Create an open and collaborative environment where stakeholders feel comfortable sharing their thoughts and concerns. Address any questions or concerns raised by stakeholders and be prepared to discuss potential changes or improvements to the deliverables if needed.

By following these steps, you can effectively present project deliverables to stakeholders in a way that ensures understanding, alignment, and satisfaction with the project outcomes. This not only helps build confidence in the project team but also fosters trust and collaboration among stakeholders, ultimately contributing to the success of the project.

How to Present Project Deliverables to Stakeholders:

Presenting project deliverables to stakeholders is a critical aspect of project management to ensure alignment, gather feedback, and demonstrate progress. Here’s how to do it effectively:

  1. Prepare Clear Documentation: Start by preparing clear and concise documentation that outlines the project deliverables. This documentation should include details such as what the deliverables are, why they are important, how they meet stakeholder requirements, and any relevant metrics or measurements of success. Use language that is easily understandable to stakeholders who may not be familiar with technical terms or project jargon.
  2. Use Visual Aids and Demonstrations: When presenting project deliverables, use visual aids such as charts, graphs, diagrams, or prototypes to help stakeholders visualize the outcomes. Demonstrations or live walkthroughs of software applications or prototypes can also be highly effective in conveying the functionality and value of the deliverables. Visual aids and demonstrations make the presentation more engaging and help stakeholders better understand the deliverables.
  3. Facilitate Discussion and Collaboration: Create an interactive environment during the presentation to facilitate discussion and collaboration among stakeholders. Encourage stakeholders to ask questions, share their feedback, and provide input on the deliverables. Be prepared to address any concerns or questions raised by stakeholders and to incorporate their feedback into future iterations of the deliverables. Collaboration with stakeholders helps ensure that the deliverables meet their needs and expectations.

Conclusion: Deliverable in Project Management

In conclusion, effectively managing and presenting project deliverables is essential for the success of any project. By clearly defining deliverables, using visual aids, and fostering collaboration with stakeholders, project managers can ensure that project outcomes meet stakeholder expectations and contribute to overall project objectives. Additionally, soliciting feedback and addressing concerns throughout the project lifecycle helps ensure that deliverables remain relevant and meet evolving stakeholder needs. Overall, a well-executed approach to managing and presenting project deliverables is critical for achieving project success and delivering value to stakeholders.

FAQs: Deliverable in Project Management

What are project deliverables?

Project deliverables are the tangible or intangible outcomes of project work. They can be documents, reports, software, prototypes, products, or services that are produced or provided to meet specific project objectives.

How do you identify project deliverables?

Project deliverables are identified through techniques such as creating a Work Breakdown Structure (WBS), which involves breaking down the project scope into smaller, manageable components. Deliverables are identified at each level of the WBS hierarchy.

What is the difference between project deliverables and milestones?

Project deliverables are the tangible outcomes of project work, while milestones are significant points or events in the project timeline marking progress or completion of key phases.

How should project deliverables be presented to stakeholders?

Project deliverables should be presented to stakeholders in a clear, understandable manner using visual aids, demonstrations, and clear documentation.

Why are project deliverables important?

Project deliverables are important because they represent the outcomes of project work and are used to measure project success.