- 2+ years of experience in the field of telecalling.
- The minimum educational requirement is a high school diploma or equivalent.
- Additional education in sales or communication is a plus.
- Knowledge of computer programs such as (CRM software) and data entry.
- Great interpersonal and strong organisational skills.
- Ability to deal with rejection and keep an optimistic attitude in the face of adversity.
- Adaptability to various scenarios and customers
- Outstanding communication abilities.
- Excellent interpersonal, research, and record-keeping abilities.
- Problem-solving skills.
- Outstanding negotiation skills.
- Ability to tolerate stress and pressure.
Job Description (JD) for Telecaller