Who is a Telecaller?
A telecaller, often known as a Telephone Caller, is a professional who makes outbound calls to potential or existing consumers in order to promote a product or service, do market research, or collect information. They are also in charge of generating leads and closing sales by interacting with consumers on the phone. Their responsibilities also include acquiring market intelligence, following up with clients to offer new products or services, and documenting customer feedback for follow-up activities. Telecallers play an important role in customer connection, serving as a link between the firm and its customers. To reach potential prospects in their area, they use a range of strategies, such as cold calling, answering services, and specialty call centers.
Table of Content
- Job Brief: Telecaller
- Responsibilities: Telecaller
- Requirements and Skills: Telecaller
- Frequently Asked Questions (FAQs)