Open-Ended vs Closed-Ended
Open-ended questions allow respondents to provide detailed and unrestricted answers in their own words, while closed-ended questions offer predefined response options such as “yes” or “no” or multiple-choice selections. Open-ended questions encourage deeper insights and allow for more nuanced responses.
|
Feature |
Open-Ended Questions |
Closed-Ended Questions |
|---|---|---|
|
Response Format |
Allows for unrestricted responses in own words |
Provides predefined response options |
|
Depth of Response |
Encourages detailed insights and explanations |
Offers limited response choices |
|
Flexibility |
Provides flexibility in response format |
Offers limited response options |
|
Analysis Complexity |
Requires qualitative analysis |
Allows for quantitative analysis |
|
Example |
“Why do you enjoy using our product?” |
“Do you prefer Product A or Product B?” |
Open-Ended Questions – Examples
Open-ended questions are great for starting conversations and getting meaningful answers. They let people express themselves fully, unlike closed-ended questions, which only have specific answers.
Using open-ended questions in your survey helps you get detailed insights directly from respondents. While closed-ended questions are useful too, using both types gives you a complete picture to make important business decisions, solve immediate issues, and plan for the future.
In this post, We will discuss What are Open-Ended Questions, the difference between open-ended & closed-ended, and Open-Ended Questions – Examples used in the survey.