What is a Bad Review in Google My Business
Google wants to make sure the users are getting genuine and unbiased comments about your business or customerâs experience with the business.
Bad reviews can be mostly genuine but can also be fake or inaccurate or may be from a specific or isolated customer experience and may not reflect the overall service standard of the business.
Since bad reviews could affect a business, most businesses like to remove the bad reviews, mostly the fake or inaccurate reviews that describe the business in a bad light which may lead to losing valuable customers.
How to Remove Reviews from Google Business
How to Delete a Google Review in GBP â Quick Steps
- Launch Google Maps and pinpoint your businessâs location.
- Locate the review on the Google reviews page.
- Flag the review as inappropriate.
- Opt for the âReport Reviewâ option.
- Specify the reason for reporting the review.
- Proceed to report the Google review.
Google reviews play a major role today in the decision-making by customers about a business or service. Be it making a purchase or dining out at a restaurant or service or product, before deciding to find the best and right service provider or restaurant, most of us look for the reviews provided by the customers who had an experience with a particular business or service. Our decision is mostly influenced by the reviews in this case. Unfortunately, there are paid reviews and fake reviews so relying only on the reviews may not always be correct.