What is a Google Review in Google My Business
Every business wants to provide the best service and good customer experience. Many businesses request customers to provide feedback on the experience and service quality provided by the Google Business page of the specific business. Also, it is a general practice for customers to provide reviews from the specific Google Business review page after their interaction with a specific business mainly if they had some negative experience.
Customers are free to provide any rating on a scale of 1 to 5 denoting stars in the reviews under the Google Business page based on their experience and satisfaction with the service provided or goods purchased. Also, customers are free to provide feedback in text form describing their experience and satisfaction with the specific business listed in Google Business.
Studies show that 82% of customers wonât go for a business or service provider until they read the Google reviews and ratings for that business from Googleâs business page. Google is the preferred review site for more than 64% of consumers before deciding to choose a restaurant to eat.
How to Remove Reviews from Google Business
How to Delete a Google Review in GBP â Quick Steps
- Launch Google Maps and pinpoint your businessâs location.
- Locate the review on the Google reviews page.
- Flag the review as inappropriate.
- Opt for the âReport Reviewâ option.
- Specify the reason for reporting the review.
- Proceed to report the Google review.
Google reviews play a major role today in the decision-making by customers about a business or service. Be it making a purchase or dining out at a restaurant or service or product, before deciding to find the best and right service provider or restaurant, most of us look for the reviews provided by the customers who had an experience with a particular business or service. Our decision is mostly influenced by the reviews in this case. Unfortunately, there are paid reviews and fake reviews so relying only on the reviews may not always be correct.