Help Scout
Help Scout is like zendesk alternatives open source that organized friend who keeps everything neat and tidy. It’s all about making customer support look simple and convenient.
Features:
- Has a shared inbox for teamwork
- Provides detailed reporting and analytics
- Beacon for on-site chat and contact form
Pros:
- Intuitive interface that’s easy to navigate
- Offers a great customer self-service option
Cons:
- It has limited integrations compared to others
- Pricing can be high for smaller teams or start-ups.
Pricing: The monthly plans start at $25 per month, and the annual plans start at $20 per month.
Link: https://www.helpscout.com/
10 Best Zendesk Alternatives and Competitors
The customer service software that most people use is Zendesk. However, no universal solutions fit all customers. Whether in price, features, or something else entirely, it’s often important to consider a backup option when considering Zendesk alternatives.
Let us here examine the 10 Best Zendesk Alternatives and competitors. We will look into them in more detail in the following paragraphs. Every product is different in some way, striving for the best by acknowledging their strengths and weaknesses. You don’t always want the best-selling choice. So, let’s explore the 10 best Zendesk alternatives and competitors themselves.