Kayako
Kayako is like the friend who’s good at keeping secrets. It offers personalized customer service with a touch of privacy, making you as well as your customers feel safe.
Features:
- Unified customer view
- Live chat and email support
- Self-service portals
Pros:
- Strong focus on customer relationship
- Easy integration with other tools
Cons:
- It can be expensive for small teams
- The customization features are really complicated.
Pricing: Various plans available
Link: https://kayako.com/
10 Best Zendesk Alternatives and Competitors
The customer service software that most people use is Zendesk. However, no universal solutions fit all customers. Whether in price, features, or something else entirely, it’s often important to consider a backup option when considering Zendesk alternatives.
Let us here examine the 10 Best Zendesk Alternatives and competitors. We will look into them in more detail in the following paragraphs. Every product is different in some way, striving for the best by acknowledging their strengths and weaknesses. You don’t always want the best-selling choice. So, let’s explore the 10 best Zendesk alternatives and competitors themselves.