Intercom
Intercom is the trendy one in the group, always up on the latest tech. It blends marketing, sales, and support. It is one of the best Zendesk alternatives and competitors.
Features:
- Customizable messaging
- Bots for automated conversations
- Targeted email and in-app messages
Pros:
- It is a great tool for engagement and conversion
- It has a user-friendly interface
Cons:
- Can get expensive as you grow
- Some features can be complex to set up
Pricing: There is 14 day free trial available, after which the paid plans start at $39 per month.
Link: https://www.intercom.com/
10 Best Zendesk Alternatives and Competitors
The customer service software that most people use is Zendesk. However, no universal solutions fit all customers. Whether in price, features, or something else entirely, it’s often important to consider a backup option when considering Zendesk alternatives.
Let us here examine the 10 Best Zendesk Alternatives and competitors. We will look into them in more detail in the following paragraphs. Every product is different in some way, striving for the best by acknowledging their strengths and weaknesses. You don’t always want the best-selling choice. So, let’s explore the 10 best Zendesk alternatives and competitors themselves.