Zoho Desk
Zoho Desk is the zendesk alternatives open source tech-savvy cousin who knows a lot about gadgets. It brings smart automation to customer service. It is one of the best Zendesk alternatives and competitors.
Features:
- Uses artificial Intelligence for ticket sorting
- Social media support
- Customizable help desk
Pros:
- Highly customizable to fit your needs
- Affordable pricing plans
Cons:
- Can be difficult to get used to for a first-time user.
- The mobile app could be improved
Pricing: The monthly plans start at ₹1300 per user per month, and the annual plans start at ₹800 per user per month.
Link: https://www.zoho.com/desk/
10 Best Zendesk Alternatives and Competitors
The customer service software that most people use is Zendesk. However, no universal solutions fit all customers. Whether in price, features, or something else entirely, it’s often important to consider a backup option when considering Zendesk alternatives.
Let us here examine the 10 Best Zendesk Alternatives and competitors. We will look into them in more detail in the following paragraphs. Every product is different in some way, striving for the best by acknowledging their strengths and weaknesses. You don’t always want the best-selling choice. So, let’s explore the 10 best Zendesk alternatives and competitors themselves.